Showing posts with label business books. Show all posts
Showing posts with label business books. Show all posts

Monday, March 23, 2020

Mailbox Monday - Mar 23





Mailbox Monday is a meme started by Marcia of To Be Continued. Mailbox Monday is the gathering place for readers to share the books that came in their mailbox during the last week. It now has a permanent home at the Mailbox Monday blog.

What a difference a couple weeks makes? Last time I posted a Mailbox Monday I talked about awards season and the winter dance show. Now?

  • The real estate market--and the economy--are topsy-turvy
  • Both girls are home (possibly until fall)
  • My husband is working from home
  • I paid $5.00 for eggs last week 
  • We can't eat out at a sit-down restaurant
  • Most malls and stores around here are closed

Still, I have to remember, God is in control just as He always has been. Here are a few blessings from the last two weeks:
  • I am home to make supper for my family each night
  • My frantic pace has slowed
  • Our family is safe and healthy
  • I spend more time in the Word and in prayer

On the book front, my digital mailbox has been busy. 






I have already read the first three and am almost done with the one on social leads. 

What was in your mailbox last week? Anything special you wish to share?

My sincere prayer is that you and your family remain safe and healthy throughout this global crisis. Wishing you many blessings.

Tuesday, November 19, 2019

2019 Goals Review



So here it is mid-November. How have I done? Pretty much blew these goals. I had more success with my writing ones. Let's take a peek.


PERSONAL GOALS

GOAL 1: Read the Bible this year

I made it through June before this fell apart. I am still reading from my Bible, but haven't caught up since I feel behind this summer. 

GOAL 2: Exercise on Tuesday and Friday mornings

I don't know how to manage this unless I find a way to change my internal clock. I've been a night owl my entire life. It's almost 2 am as I am typing this. If I could simply go to bed earlier and wake up earlier, I might have a fighting chance. 

GOAL 3: Learn to say "no"

Maybe I should just strike "yes" and "how can I help" from my vocabulary? LOL!  Volunteering is in my heart. I can't help it and I don't apologize for it. We are called to serve one another.  

REAL ESTATE GOALS

GOAL 1: Time block my calendar

I made it to April with this goal. I despise time blocking, so that is an obstacle. I am going to try choosing a theme for each day in 2020. 

GOAL 2: Double my volume

Systems. Systems. Systems. It all boils down to that. I will increase my volume again this year, but I didn't double it. This will be a 2020 goal for sure. 

GOAL 3: Read at least one business/sales related book each quarter

DONE! I read four books already. I might squeeze another one before the end of the year.

Did you set goals for 2019? How are you doing?  

Monday, April 29, 2019

Mailbox Monday - April 29



Mailbox Monday is a meme started by Marcia of To Be Continued. Mailbox Monday is the gathering place for readers to share the books that came in their mailbox during the last week. It now has a permanent home at the Mailbox Monday blog.

Happy Monday! Hard to believe the end of April is here. I swear the year just started.

We've had a lot going on here. Last weekend was Easter Sunday. First time in 20 years I didn't cook. Yesterday was Orthodox Easter, which we also celebrate. We went to my brother-in-law's house, so all I had to do is make a pie. Felt like a true lazy slob. Of course, not cooking the past two weekends gave me some motivation to clean up around here, vacuum, and then wash the floors.

I also cleaned out a whole bunch of books to bring them to our library's annual book sale. It's always nice to share the books with others and help out the library at the same time. I'm making my final book drop today.

The Lil' Diva is off to NYC with her class on Wednesday and then to the annual Senior class outing on Friday. Hopefully the rain holds off.

The mailbox hasn't been too busy lately. I'm trying to stay on top of reviews for the next month. This one arrived and I reviewed it at The Book Connection.



Then I picked this up for free since the author sent me a PDF copy to review, but I prefer the Kindle version.


That's it from me. Hope you'll share some of your new books with us.

Thursday, September 6, 2018

Coming September 11: The Personality Brokers by Merve Emre


An unprecedented history of a personality test devised in the 1940s by a mother and daughter, both homemakers, that has achieved cult-like status and is used in today's most distinguished boardrooms, classrooms, and beyond.

The Myers-Briggs Type Indicator is the most popular personality test in the world. It has been harnessed by Fortune 100 companies, universities, hospitals, churches, and the military. Its language--of extraversion vs. introversion, thinking vs. feeling--has inspired online dating platforms and BuzzFeed quizzes alike. And yet despite the test's widespread adoption, experts in the field of psychometric testing, a $500 million industry, struggle to account for its success--no less to validate its results. How did the Myers-Briggs test insinuate itself into our jobs, our relationships, our Internet, our lives?

First conceived in the 1920s by the mother-daughter team of Katherine Briggs and Isabel Briggs Myers, a pair of aspiring novelists and devoted homemakers, the Myers-Briggs was designed to bring the gospel of Carl Jung to the masses. But it would take on a life of its own, reaching from the smoke-filled boardrooms of mid-century New York to Berkeley, California, where it was honed against some of the twentieth century's greatest creative minds. It would travel across the world to London, Zurich, Cape Town, Melbourne, and Tokyo; to elementary schools, nunneries, wellness retreats, and the closed-door corporate training sessions of today.

Drawing from original reporting and never-before-published documents, The Personality Brokers examines nothing less than the definition of the self--our attempts to grasp, categorize, and quantify our personalities. Surprising and absorbing, the book, like the test at its heart, considers the timeless question: What makes you you?

Pre-order here!

Hardcover: 336 pages
Publisher: Doubleday (September 11, 2018)
Language: English
ISBN-10: 0385541902
ISBN-13: 978-0385541909

I've taken this test and I'm fascinated with personalities and why people act the way they do. I just added this to my Goodreads Want to Read list. What do you think of this one?

Sunday, January 14, 2018

Book Review: Go for No! by Richard Fenton and Andrea Waltz

Looking for a way to change how you think about your business? Go for No! by Richard Fenton and Andrea Waltz is a step in the right direction.

Eric James Bratton goes to bed one night and awakens in a strange house with no idea how he got there. Strangely enough, this house belongs to his future self who has become wildly successful. Over one weekend, Eric is about to learn a philosophy that will change his life...if he lets it.

In this short inspirational book, Fenton and Waltz have used a format similar to The Seven Levels of Communication by Michael Maher to inspire readers to greatness: Go for No! features a fictional story teaching a true life lesson. Go for No! encourages readers to embrace failure instead of fear it. By seeking out more opportunities to be rejected, you're opening yourself up for greater success.

I love the idea behind this book. Not sure it's easy to implement without a coach or mentor nudging you along, but Go for No! will definitely change the way you think about life and your business.


Paperback: 80 pages
Publisher: Courage Crafters; 4th edition (April 4, 2007)
Language: English
ISBN-10: 0966398130
ISBN-13: 978-0966398137


I received a copy of this book from a peer. This review contains my honest opinions, which I have not been compensated for in any way.

Saturday, May 20, 2017

Book Review: The Joyful Business Planner by Kate Martin

Where has this business planner been for the past three decades of my life? The Joyful Business Planner by Kate Martin is unlike anything you've probably seen before--which is why the author says she put it together.

Broken down into five sections--Business Overview, Marketing, Yearly Tracking, Calendars, and Wish Lists and Aspirations--this planner has the systems to get you organized and on track to meet your goals.

What I love about this book (everything really, but...):
  • It's less than 100 pages (perfect for busy small business owners like me);
  • It is short on narration and long on helpful templates to put the right systems in place;
  • There is one sheet that is a look at your current year at a glance that you can complete and hang in your office to stay focused;
  • One chapter focuses solely on social media marketing (including blogging);
I could go on and on about The Joyful Business Planner, but in the end all I need to say is this: if you are a small business owner, The Joyful Business Planner is an essential tool for success. 

Paperback: 92 pages
Publisher: CreateSpace Independent Publishing Platform (October 13, 2016)
Language: English
ISBN-10: 1539141810
ISBN-13: 978-1539141815

I received a digital copy of this book from the author. This review contains my honest opinions, which I have not been compensated for in any way.

Monday, June 6, 2016

Mailbox Monday - June 6



Mailbox Monday is a meme started by Marcia of To Be Continued. Mailbox Monday is the gathering place for readers to share the books that came in their mailbox during the last week. It now has a permanent home at the Mailbox Monday blog.

Warning: Mailbox Monday can lead to envy, toppling TBR piles, and humongous wish lists.

Happy Monday! I hope life is treating you well. Things are great here, just very hectic.

School is almost over, which means dance recital and year end activities are pulling me in different directions. I also have numerous closings this month and another house I just sold last week.

At least life isn't boring.

Not a ton of reading going on, but I did get a chance to breeze through Real Estate Rules! by Debbi DiMaggio. My review will be coming soon.



Another new arrival in my mailbox:


I also picked up these Kindle freebies:





What was in the your mailbox? 

Monday, October 26, 2015

Mailbox Monday - October 26

Mailbox Monday is a meme started by Marcia of To Be Continued. Mailbox Monday is the gathering place for readers to share the books that came in their mailbox during the last week. It now has a permanent home at the Mailbox Monday blog.

Warning: Mailbox Monday can lead to envy, toppling TBR piles, and humongous wish lists.

It is a beautiful fall day in New England. This is the view from my office window. It makes me thinks of Anne Shirley inviting Gilbert to go for one of their "old time rambles in the woods."




Life is hectic these days: a lot of working, but not much reading and even less blogging. It seems, however, that I am getting more books than ever. Here is what has arrived in one form or another over the past few weeks.

I've read more than one book in Jon Land's Caitlin Strong series. They are always a good read. This one came to me directly from the publisher.


Caitlin Strong is a fifth generation Texas Ranger as quick with her wits as she is with her gun. Over the years she's taken on all manner of criminals and miscreants, thwarting the plans of villains to do vast damage to the country and state she loves. But none of that has prepared Caitlin for an investigation that pits her against ruthless billionaire oilman Calum Dane, whose genetically engineered pesticide may have poisoned a large swath of the state.

How that poisoning is connected to the disappearance of thirty high school students from a Houston prep school, including the son of her outlaw lover Cort Wesley Masters, presents Caitlin with the greatest and most desperate challenge of her career. As if that wasn't enough, she also has to deal with a crazed rancher whose entire herd of cattle has been picked clean to the bone by something science can't explain.

The common denominator between these apparently disparate events is a new and deadly enemy capable of destroying the US economy and killing millions, a foe it will take far more than bullets to bring down. There's yet another player in the deadly game Caitlin finds herself playing: Russian extremists prepared to seize an opportunity to win a war they never stopped fighting.

Caitlin's race to save the United States weaves through the present and the past, confronting her and Cort Wesley with the most powerful and dangerous enemies they've ever faced, human and otherwise. The Cold War hasn't just heated up; it's boiling over under the spill of a strong light only Caitlin can extinguish before it's too late.

This next one I picked up at the suggestion of a professional I met at a realtor's conference. Jan Hargrave spoke not only on how to detect if someone is lying, but also how to recognize personality differences. Not only was the information fascinating, Jan was hilarious.


Dweck explains why it’s not just our abilities and talent that bring us success—but whether we approach them with a fixed or growth mindset. She makes clear why praising intelligence and ability doesn’t foster self-esteem and lead to accomplishment, but may actually jeopardize success. With the right mindset, we can motivate our kids and help them to raise their grades, as well as reach our own goals—personal and professional. Dweck reveals what all great parents, teachers, CEOs, and athletes already know: how a simple idea about the brain can create a love of learning and a resilience that is the basis of great accomplishment in every area.

I borrowed the next two books from the library since I really am trying to read more on personal and professional development. Not sure when I will get to read them, but they are the next two books on my list.


Meatball Sundae is the definitive guide to the fourteen trends no marketer can afford to ignore. It explains what to do about the increasing power of stories, not facts; about shorter and shorter attention spans; and about the new math that says five thousand people who want to hear your message are more valuable than five million who don?t.

The winners aren't just annoying start-ups run by three teenagers who never had a real job. You'll also meet older companies that have adapted brilliantly, such as Blendtec, a thirty-year-old blender maker. It now produces: Will it blend? videos that demolish golf balls, Coke cans, iPhones, and much more. For a few hundred dollars, Blendtec reached more than ten million eager viewers on YouTube.

Godin doesn't pretend that it's easy to get your products, marketing messages, and internal systems in sync. But he'll convince you that it's worth the effort.





A tribe is any group of people, large or small, who are connected to one another, a leader, and an idea. For millions of years, humans have been seeking out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads). It's our nature.

Now the Internet has eliminated the barriers of geography, cost, and time. All those blogs and social networking sites are helping existing tribes get bigger. But more important, they're enabling countless new tribes to be born—groups of ten or ten thousand or ten million who care about their iPhones, or a political campaign, or a new way to fight global warming.

And so the key question: Who is going to lead us?

The Web can do amazing things, but it can't provide leadership. That still has to come from individuals—people just like you who have passion about something. The explosion in tribes means that anyone who wants to make a difference now has the tools at her fingertips.

If you think leadership is for other people, think again—leaders come in surprising packages. Consider Joel Spolsky and his international tribe of scary-smart software engineers. Or Gary Vaynerhuck, a wine expert with a devoted following of enthusiasts. Chris Sharma leads a tribe of rock climbers up impossible cliff faces, while Mich Mathews, a VP at Microsoft, runs her internal tribe of marketers from her cube in Seattle. All they have in common is the desire to change things, the ability to connect a tribe, and the willingness to lead.

If you ignore this opportunity, you risk turning into a "sheepwalker"—someone who fights to protect the status quo at all costs, never asking if obedience is doing you (or your organization) any good. Sheepwalkers don't do very well these days.

Tribes will make you think (really think) about the opportunities in leading your fellow employees, customers, investors, believers, hobbyists, or readers. . . . It's not easy, but it's easier than you think.

Also from the library, I picked up the sixth book in the Harry Potter series on CD.


When Harry Potter and the Half-Blood Prince opens, the war against Voldemort has begun. The Wizarding world has split down the middle, and as the casualties mount, the effects even spill over onto the Muggles. Dumbledore is away from Hogwarts for long periods, and the Order of the Phoenix has suffered grievous losses. And yet, as in all wars, life goes on.

Harry, Ron, and Hermione, having passed their O.W.L. level exams, start on their specialist N.E.W.T. courses. Sixth-year students learn to Apparate, losing a few eyebrows in the process. Teenagers flirt and fight and fall in love. Harry becomes captain of the Gryffindor Quidditch team, while Draco Malfoy pursues his own dark ends. And classes are as fascinating and confounding as ever, as Harry receives some extraordinary help in Potions from the mysterious Half-Blood Prince.

Most importantly, Dumbledore and Harry work together to uncover the full and complex story of a boy once named Tom Riddle-the boy who became Lord Voldemort. Like Harry, he was the son of one Muggle-born and one Wizarding parent, raised unloved, and a speaker of Parseltongue. But the similarities end there, as the teenaged Riddle became deeply interested in the Dark objects known as Horcruxes: objects in which a wizard can hide part of his soul, if he dares splinter that soul through murder.

Harry must use all the tools at his disposal to draw a final secret out of one of Riddle's teachers, the sly Potions professor Horace Slughorn. Finally Harry and Dumbledore hold the key to the Dark Lord's weaknesses... until a shocking reversal exposes Dumbledore's own vulnerabilities, and casts Harry's-and Hogwart's-future in shadow.

A friend of my donated some books to my church's tag sale, so I picked up the entire Myron Bolitar series by Harlan Coben. Here is the first book in the series.


Sports agent Myron Bolitar is poised on the edge of the big time. So is Christian Steele, a rookie quarterback and Myron’s prized client. But when Christian gets a phone call from a former girlfriend—a woman who everyone, including the police, believes is dead—the deal starts to go sour. Trying to unravel the truth about a family’s tragedy, a woman’s secret, and a man’s lies, Myron is up against the dark side of his business—where image and talent make you rich, but the truth can get you killed.

On Saturday, October 17, I attended the annual WriteAngles Conference at Mount Holyoke College. That's where I picked up the next two books.


Women today have more choices than at any time in history, yet many smart, ambitious, contemporary women are finding themselves angry, dissatisfied, stressed out. Why are they dissatisfied? And what do they really want? These questions form the premise of this passionate, provocative, funny, searingly honest collection of original essays in which twenty-six women writers—ranging in age from twenty-four to sixty-five, single and childless or married with children or four times divorced—invite readers into their lives, minds, and bedrooms to talk about the choices they’ve made, what’s working, and what’s not.

With wit and humor, in prose as poetic and powerful as it is blunt and dead-on, these intriguing women offer details of their lives that they’ve never publicly revealed before, candidly sounding off on:

• The difficult decisions and compromises of living with lovers, marrying, staying single and having children

• The perpetual tug of war between love and work, family and career

• The struggle to simultaneously care for ailing parents and a young family

• The myth of co-parenting

• Dealing with helpless mates and needy toddlers

• The constrictions of traditional women’s roles as well as the cliches of feminism

• Anger at laid-back live-in lovers content to live off a hardworking woman’s checkbook

• Anger at being criticized for one’s weight

• Anger directed at their mothers, right and wrong

• And–well–more anger...

I was going to get the children's version of this year's market guide, but someone snagged the 2016 copy and I didn't want to buy the 2015 one because I couldn't remember if I had the 2014 or 2015 one at home. So, I snagged the Writer's Market 2016 instead. That's fine since I am writing more than just children's stuff these days.


Finally, this seasonal book arrived directly from the publisher with two Christmas tales from Nancy Thayer.



A Nantucket Christmas

The Yuletide season’s wonderful traditions are much loved by Nicole Somerset, new to Nantucket and recently married to a handsome former attorney. But the cheerful mood is soon tempered by Nicole’s chilly stepdaughter, Kennedy, who arrives without a hint of holiday spirit. Determined to keep her stepmother at arm’s length—or, better yet, out of the picture altogether—Kennedy schemes to sabotage Nicole’s first Christmas with her new husband. Yet, in the season of miracles, holiday joy has a way of coming to all, both naughty and nice.

An Island Christmas

It’s Christmas time and Felicia has returned to her family’s home on the island to marry her rugged boyfriend, Archie. Every snow-dusted street and twinkling light is picture-perfect for a dream wedding. Except a lavish ceremony is not Felicia’s dream at all; it’s what her mother, Jilly, wants. Worried that her daughter’s life with daredevil Archie will be all hiking and skydiving, Jilly embarks on a secret matchmaking campaign for Felicia and their handsome neighbor Steven Hardy. With the arrival of Jilly’s older daughter, Lauren, fueling tensions, and the family careening toward a wedding disaster, an unexpected twist reminds everyone of the true meaning of the season.

What books have shown up in your mailbox lately?

Monday, November 3, 2014

Mailbox Monday - November 3

Mailbox Monday is a meme started by Marcia of To Be Continued. Mailbox Monday is the gathering place for readers to share the books that came in their mailbox during the last week. It now has a permanent home at the Mailbox Monday blog.

Warning: Mailbox Monday can lead to envy, toppling TBR piles, and humongous wish lists.

Hope you all had a great week. It was another busy one around here. The Lil' Princess is turning 11 this coming Wednesday, so preparations are underway for a birthday party/sleepover this weekend.

On to the book situation. I rarely buy any these days. Having probably 200 sitting on the floor of my office and another 400 or so on my Kindles means I really must want a book desperately to buy it. The Seven Levels of Communication was recommended by my manager. He attended a conference where this book was available and he thought it was fabulous. Since I need to read more business books, I thought it would be good to start with this one.


How many of your clients would attend your funeral? One of the top real estate professionals in the country has written a book that details how he became "America's Most Referred Real Estate Professional". In (7L) The Seven Levels of Communication, Michael J. Maher tells the inspiring story of real estate agent Rick Masters who is suffering through a down market when he meets a mortgage professional who has built a successful business without advertising or personal promotion. Step by step he learns to change the way he interacts with his clients and begins to focus on people instead of numbers. Yet with each new success comes a new challenge and Rick soon realizes that if he is to fully utilize the lessons of the (7L), he must be willing to change himself as well as his business. He soon learns, however, that the rewards for doing so are far greater than he had ever imagined. (7L) shows Rick how to build a more profitable business and a more fulfilling life in the process.

What did the mail carrier drop in your mailbox this week?

Monday, June 9, 2014

Mailbox Monday - June 9

Mailbox Monday is a meme started by Marcia of To Be Continued. Mailbox Monday is the gathering place for readers to share the books that came in their mailbox during the last week. It now has a permanent home at the Mailbox Monday blog.

Warning: Mailbox Monday can lead to envy, toppling TBR piles, and humongous wish lists.

I start my training at the real estate office today, so I might not reply to comments until later in the day.

My mailbox was kind of slow this past week, but since I'm hoping to do some catching up this summer, I'm not disappointed.

This book arrived late in the week:


Have you ever been through a hard time in life? Ever wondered why bad things happen? Amber Neben has you covered. The 2x Olympic cyclist for Team USA knows a thing or two about shmack- her word for describing adversity that comes our way in life. Follow Amber’s journey as she overcomes major obstacles both on and off the bike-and encourages you to join her in developing the perseverance, patience, perspective, and power than only Christ can give us. Very few people may know or understand what road cycling is, but everyone knows what it means to be an Olympian. The champion road cyclist chronicles her disappointments and failures, as well as amazing comebacks and victories-while thrilling audiences along the way with gripping stories of faith and hope. After reading When Shmack Happens, you’ll feel equipped and encouraged to face life’s tough moments, and find yourself cheering for Amber to get back on the bike…one more time. Learn what it means to be a spiritual champion in God’s eyes.

Amber is a client of mine who is touring with Pump Up Your Book in July.

The next two books are Kindle freebies I picked up.




Is this you?


  • You are unemployed and fed up with the dysfunctional job market.
  • You are underemployed and eager to use your skills to make more money in work of your choice.
  • You have been freelancing or consulting but you don’t have enough paying work.
  • You are working your buns off for bad clients and you’re underpaid to boot.

Diana Schneidman wrote Real Skills, Real Income: A Proven Marketing System to Land Well-Paid Freelance and Consulting Work in 30 Days or Less to help the unemployed, the underemployed, and current solopros who underearn to land more clients quickly. The book explains exactly what to do and say to start building your clientele in less than a month.

Put your real skills to work earning a real income from business clients (because businesses have the money to pay for services and they want your help).


How to Write a Book Without Going Crazy helps aspiring authors learn to avoid many of the hurdles that prevent them from realizing their dreams of publication. Reuther, a longtime author and journalist, makes it clear that writing fast and from one's heart is the key giving birth to a book. Inspirational and informative, this book provides sound advice for both the novice and experienced writer.

What did you receive in your mailbox this week?

Tuesday, November 15, 2011

Book Spotlight: Fundamentally Different by David Friedman


Is organizational culture just a New Age obsession that distracts us from the real work of business? What role do values play in organizational success? How can we create greater consistency between the values we say are important and the ones that actually show up in the routine behavior of our people? What’s the most important common denominator found in all dysfunctional organizations, and how can we avoid it?

In his new book, Fundamentally Different, David Friedman provides the answers to these questions and more. You’ll learn:

■The 8 keys steps the most successful companies use to institutionalize their values

■Why listening can actually have more impact than speaking

■What a “filter” is and how it affects everything we believe to be true

■The 5 components of good decisions

■The role of curiosity in increasing effectiveness

■Why “rebar” is the key to creating lasting change

With his compelling logic and easy-to-understand style, David shares the most important insights he learned during a 27-year business career in which he led one of the most unique and successful companies in his industry. Captured in his self-styled Fundamentals, this collection of wisdom is so simple, yet powerful, that you’ll wonder why the principles he describes aren’t more commonplace in every organization across America.

But David’s Fundamentals aren’t just about business. They’re a guidebook for life. And like so many other people who’ve already embraced them, you’ll no doubt find your life enriched by their practice.

Read an excerpt!

FUNDAMENTAL #9

Work from the assumption that people are good, fair, and honest.

Kindness begets more kindness. Trust begets more trust. We believe that most people genuinely want to do the right thing. Act out of this belief.

If I have a favorite Fundamental, this might just be it. I think it’s because this Fundamental always reminds me of the tremendous impact that our point of view has on how we treat other people and, in turn, how they react to us. A simple shift in our point of view has enormous potential to alter the outcome of events; and yet, so few people recognize this influence and, as a result, so many fail to seize the opportunity it presents to create success.
The Role of Filters

To fully appreciate the power of this Fundamental, we need to first take a closer look at the way in which “filters” influence our perceptions. When I use the word “filter,” I’m referring to a conceptual device that alters the way in which we receive sensory data. For example, when we put on a pair of eyeglasses, the lenses alter the way in which our eyes see objects, which then alters the way our brain processes the images and how we perceive the world around us. But this notion is not limited to just our vision.

We also have filters in how we listen. While our listening filters are created in our minds and may not be physical, they have the very same role in influencing our perceptions as does a pair of eyeglasses. Let me show you a couple of examples to illustrate what I mean.

Imagine that you attend a lecture on economics presented by the head of the Economics Department at Princeton University. In the introduction, you learn that he has a PhD from Harvard, has published nine books, has been an advisor to two Presidents, and has won a Nobel Prize for his work. What influence do you think the knowledge of his credentials has on how you hear his message? Undoubtedly, your perception of his credibility is likely to cause you to believe much of what he says.

But now let’s change the scenario just a bit. Suppose you see this very same man, shabbily dressed, standing on a milk crate in New York City’s Central Park with a megaphone in his hand, proclaiming his theories about what’s happening to our economy. The words that come from his mouth may be identical, but the way you process them and the validity you assign to them would be entirely different!

How about this one? Let’s suppose that your son is a good high school baseball player, wanting to improve. Your neighbor, who’s been coaching Little League for years, offers to give him some pointers about batting. How might your perception of his advice be different if you learned that he was a former major league ballplayer? Can you see the role that your filter plays in influencing how you perceive the very same information?

Here’s the key point I want you to see. Once we recognize that we all have filters and acknowledge the role these filters play, we can begin to see how what we believe to be true in a situation may not be the only way of seeing it. In fact, if we choose to use a different filter, we might actually see the entire situation in a different light.



Read the reviews!

“30 years of helping hundreds of entrepreneurs build successful companies has taught me that great cultures don’t just happen. They’re built, like cathedrals, block by block. This book is as good a blueprint as you’ll find anywhere. David Friedman has not only done it, but he has a unique gift for explaining just how you can do it as well.”
– Carter Schelling, Creator of “The Market Leader Strategy” seminar on DVD

“Fundamentally Different gives us the straightforward rules that guided Friedman’s company to extraordinary excellence and results. I am inspired by his ideas and methods and plan to adopt them at my company. Friedman belongs with Tom Peters and Stephen Covey as “must read” business authors.”

– J. Mark Baiada, Founder/President, Bayada Nurses

“Fundamentally Different is just that—different from the countless books I’ve read over a career in leadership spanning four decades. David Friedman manages to cut through the theoretical and deliver practical, easy to understand principles for building a winning team. Fundamentally Different should be required reading for all leaders.”

– Edward J. Damm, Chairman of the Board, ACCU Staffing Services

David Friedman, author of Fundamentally Different, is the former President of RSI, an award-winning employee benefits brokerage and consulting firm in the Philadelphia area. He is a frequent guest speaker and seminar leader on organizational culture, leadership and values. A graduate of the College of William & Mary with a degree in Philosophy, Friedman currently lives in Moorestown, NJ with his wife and 2 college-age children.

Visit David online at http://djfriedman.com/.


Tuesday, March 23, 2010

Author Spotlight: Kevin Coupe and Michael Sansolo and The Big Picture



Movies are magical. They can release us from the stress of everyday life. But movies also contain valuable lessons to improve the way we do business.

In their entertaining new book, The Big Picture: Essential Business Lessons From the Movies, authors Kevin Coupe and Michael Sansolo show how to use the stories in movies to solve problems in business. From The Godfather to Tootsie, from The Wedding Singer to Babe, the authors use more than sixty of their favorite movies to teach important lessons about branding, customer service, leadership, planning, ethics, and innovation.

Readers learn how to use stories from the movies to communicate clearly with employees, clients, and customers.

Read an Excerpt!


Take 4 - Comedy

Babe (1995)

Be Different

Rated RB Rule Breakers


by Michael Sansolo

There is a phrase that should never be uttered in business. It consists of the seven forbidden words:

“That’s the way we’ve always done it!”

You know you have heard the phrase and it is possible that you have even said it. The cumulative impact of the phrase is a non-stop assault on creativity, innovation, and rule breaking—the very activities virtually every company should encourage.

There is a cure for this unbridled corporate conservatism in the form of the delightful movie Babe. Every time the phrase “That’s the way we’ve always done it!” is uttered, force that person to watch Babe. In fact, watch it yourself. It’s worth it.

On the surface, Babe appears to be a child’s movie. It isn’t, although it is great for children, too. It’s the story of a pig, Babe, who is the runt of the litter destined for the slaughterhouse. Babe is saved from this fate when he is given to a local fair to be handed out as a prize, which is won by taciturn farmer Arthur Hoggett, wonderfully played by James Cromwell.

Once at Hoggett’s farm, Babe does something unusual: he stops behaving like a pig, for the simple reason that he doesn’t know he’s a pig. He consorts with all manner of animals like Ma the old sheep, Ferdinand the duck, and the litter of sheepdogs living in the barn. With his polite manners and naïve ways, Babe becomes a friend to all the animals, many of whom do not get along and clearly do not respect each other. (Hmmm, sounds more like an office with each passing moment.)

Farmer Hoggett begins to notice Babe’s social abilities when Babe divides all the chickens in the yard into groups of similar colors. Soon, Farmer Hoggett gives Babe a chance to show his stuff at the most important animal job on the farm, herding the sheep.

That’s where Babe the pig and Babe the movie shine. By breaking all the rules—“the way things are,” as the animals remind him—Babe becomes an outstanding herder. Although the dogs consider the sheep too dumb to understand anything other than a nasty approach and the sheep consider the dogs too stupid to talk with, Babe bridges the divide with friendship and manners. Slowly but surely, even the most reluctant animals begin to understand the wisdom of Babe.

Babe is a simple story, but it contains an important lesson. Think of how many businesses have stuck to the way things always are and completely missed the opportunity to become something entirely new, bigger, and better. Some have taken those opportunities:

• MTV didn’t invent video or records, but pulled them together into an entirely new cable channel. CBS, in contrast, owned a television network and a record company, but missed the chance.
• Barack Obama did not discover social networking, but his advanced use of the concept of Internet connections helped his fundraising and campaigning. John McCain’s presence on YouTube or Facebook was a fraction of Obama’s.
• Google wasn’t the first company to offer a search engine for the Internet, but its speed and efficiency helped create a cyberspace dynamo that dwarfs AltaVista, Yahoo, or even Microsoft.

MTV, the Obama campaign, and Google all had their Babe moments. They ignored “the way things are always done” and built astounding success by identifying possibilities and filling them with a value proposition that viewers, listeners, and shoppers learned to love.

Babe connects on many levels. The parallel of animal and human behavior has been shown often in the movies, from Charlotte’s Web to Animal Farm. But Babe delivered a winning story told in a creative style and with a lesson that could stand the test of time. In fact, the movie was nominated for the Academy Award for Best Picture, an uncommon honor for a “children’s” movie.

Be on the lookout for those seven deadly words of business, those seven words that limit your horizons and suck the creativity and spirit out of your people. When someone says, “That’s the way we’ve always done it!” launch a counter-attack with the story of a pig that refused to accept things the way they were.


Read the Reviews!

“The connection between the movies and business wisdom has been there all along. It took Kevin and Michael to bring it into sharp, digital-age focus.”
– Gerry Lopez, CEO, AMC Entertainment Inc.

“The Big Picture will open your mind about the power of storytelling, whether it’s for a speech, a business presentation, or a one-on-one with a business associate or a member of your family. Great job, Kevin and Michael. You have given me a new reason to go to the movies.”
– Jim Donald, CEO, Haggen, Inc. and former CEO, Starbucks Coffee Company

“This wonderful book proves what I have always believed: Movies teach us everything we need to know in business if we would only listen.”
– Beau Fraser, co-author, Death to all Sacred Cows and Managing Director, The Gate Worldwide

“The Big Picture updates the old adage that a (movie) picture is worth a thousand words. A very worthwhile book.”
– Stu Upson, Executive Director, United States Bowling Congress

“Stew Leonard’s loves stories. We are a story telling organization. That’s why The Big Picture will be staple in our management’s library at Stew’s. I loved it and it’s a must read!”
– Stew Leonard Jr., CEO, Stew Leonard’s

“This is the kind of useful and enjoyable book business people like me need to share in our companies.”
– Robert Phillips, President, California Tortilla Group, Inc.

“To enjoy a film is a treat! To add to that by learning a valuable business lesson from that film is a profit. To be steered to achieve both a treat and a profit by reading The Big Picture is a true adventure!”
– Senator Feargal Quinn, founder of Superquinn and former President of EuroCommerce

“Michael and Kevin have written an informative and useful business book that’s also fun to read and easy to apply. What a creative approach to business.”
– Thom Blischok, President, Consulting & Innovation, Information Resources, Inc.

"Read the engaging and idea packed book The Big Picture: Essential Business Lessons from the Movies by Michael Sansolo and Kevin Coupe, and prepare to discover valuable and timeless business knowledge through the enjoyment of the best offerings of the silver screen."
- Blog Business World

"Every business leader should have a copy of The Big Picture: Essential Business Lessons from the Movies on their desks and refer to it often."
- The Book Connection

"I highly recommend this book and give it a thumbs up!"
- A Mom After God's Own Heart


Kevin Coupe has been a working writer all his professional life. For the past decade, he’s had his own website/blog—www.morningnewsbeat.com—providing what he calls “business news in context, and analysis with attitude.”

In addition to speaking at hundreds of conferences in the U.S. and abroad and reporting from 45 states and six continents, Kevin has been a newspaper reporter, video producer, actor, bodyguard, clothing salesman, supervised a winery tasting room, ran two marathons (slowly), drove a race car (badly), took boxing lessons (painfully), and acted in a major (and obscure) motion picture.

Kevin is married with three children and lives in Connecticut.

Michael Sansolo has traveled around the world one supermarket at a time, yet stopped to climb the Sydney Harbour Bridge, the Great Wall of China, and Pikes Peak. A native New Yorker, Sansolo is a consultant and frequent speaker for the food retail industry, and is a contributing editor and weekly columnist for MorningNewsBeat.com, a daily newsletter on the retail industry.

Sansolo was the senior vice president of the Food Marketing Institute and was editor-in-chief of Progressive Grocer magazine. Favorite book: The Big Picture (of course), and The Great Gatsby; favorite food: Sal’s Pizza; favorite team: the Mets; favorite movies: read The Big Picture!

Sansolo, his family, and his very annoying beagle live in the suburbs of Washington, DC.

You can also find Michael at www.michaelsansolo.com.


Monday, February 1, 2010

Turn Your Hobby or Passion into a Business by Christy Strauch



Today's guest blogger is Christy Strauch, author of Passion, Plan, Profit: 12 Simple Steps to Turn Your Passion into a Solid Business.

In 1989, Christy Strauch, took a job as a sales representative for a small IT company with $50,000 a year in sales. Christy had an MBA in finance and marketing from UCLA and a dream of making a difference in business. Fifteen years and 3 mergers later, Strauch was a partner, took the company public, and sold it.

In 2005, with over 9 years experience working for nationally known companies such as IBM, Carnation International and Capitol Records, Christy decided that it was time to follow a lifetime calling to help small business owners learn to prosper doing the work they love. Considered an expert in small business, Christy has been interviewed by the Los Angeles Times and the Scottsdale Daily Progress, among others.

Throughout her career, Christy has received numerous honors. She won several regional managers awards during her tenure with IBM, has been honored by the Arizona Small Business Association, received the advanced Toastmasters Silver designation and earned her Certified Professional Co-Active Coaching (CPCC) certificate from the Coach Training Institute, as well as her Associate Certified Coach (ACC) certificate from the International Coach Federation.

In 2005, Christy formed Clarity To Business, a coaching and consulting practice. To date has worked with over 300 small business owners, from artists to real estate agents, helping them to both do what they are passionate about – and to make a profit.

In this hands-on workbook, Christy Strauch gives creative people and small business owners the tools they need to help them understand the purpose their business or skill serves in the world; serve their best clients even better; and get clear on "Number," the language their business speaks to them. Passion, Plan, Profit takes a light-hearted and semi-painless approach to helping readers create a useable, fun plan to run a successful business. No one is "too creative" to make money doing the work they love.

"Turn Your Hobby or Passion into a Business" by Christy Strauch

Want to start a business based on your hobby or passion? Here’s what you should do.

The first thing you have to know when you are evaluating whether or not to turn your passion into a business is your level of commitment.

Having a hobby is a lot like being single—you can work on your hobby (i.e. go out on a date) when you feel like it, or stay home in your pajamas and watch TV if you don’t. Hobbies don’t demand anything of you (just like that casual date you had last night). You can work on your hobby every free minute you have, or put it down for a year, or change your mind and forget about it completely, with few repercussions.

A business, on the other hand, can be very demanding. Deciding to cross the line from hobby to business is like committing to getting married. If you decide you want to make your hobby into a business, you have to commit yourself heart and soul. If you decide to turn your passion into a business, you’ll be making the decision to go from happy-go-lucky hobby kid, to grown-up business adult.

You know what making a commitment looks like. There will be days when you don’t feel like working on your business. But since it’s now a business instead of a hobby, you’ll have to do the work anyway, or figure out how to delegate it to someone else. Your commitment will force you to take actions that scare you; take risks that might frighten you, or do things you don’t enjoy.

But just like with a marriage, if you pick the right work, the work you love, turning it into a business can be deeply fulfilling, not to mention fun and profitable.

It boils down to one question. Are you ready, willing, and able to commit?

Do you have what it takes to turn your passion into profit?

The skill of successfully owning and running a business doesn’t require a specific genetic trait, or possessing the set of secret rules from a small business society that only allows five selected people into their membership every three years. What it does require is:

• A willingness to learn, at a deep level, who your perfect clients are and how to market to them.

• The perseverance to keep going when things are tough.

• The training to understand what your business numbers are telling you.

• The ability to flow with change.

If this all sounds too scary, then you should consider keeping your hobby a hobby.

But if you think these challenges sound interesting, stimulating and fun, you’re the right candidate to turn your Passion into Profit. Ask yourself these questions:

1. Do you love your hobby enough that you’d like to do it regularly, as work?

2. Would you like to become a professional at your hobby; to step up your level of skill at it so you would be considered one of the best in your field?

3. Would you be willing to spend time marketing your work?

4. Are you willing to work on it even on days you’re not in the mood?

5. Can you weather setbacks (a client firing you, someone not paying who promised to pay, a downturn in the economy, plus a host of other things that happen to every business owner).

6. Are you willing to learn new things; such as new ways to market, updated ways to do your work, etc.?


Christy Strauch is the author of Passion, Plan, Profit: 12 Simple Steps to Convert Your Passion into a Solid Business. In addition she is president of Clarity To Business and has worked with over 300 small business owners, from artists
to real estate agents, helping them do what they are passionate about – and
make a profit. Her book is available at Amazon.com. She is currently at work on You Hate to Market, and What To Do About It, which will be available Fall 2010.

Thursday, October 22, 2009

Robert Tuchman and Young Guns



As a recent college graduate, there is no better time to take risks—especially when it comes to making career choices. Too often, young employees find themselves in unfulfilling jobs with little chance of advancement. But with the right advice, they can strike out on their own and chase their dreams. Author Robert Tuchman knows what it takes to break free of a frustrating job and build a career on your own terms. In Young Guns, he shows readers how to start out on a business venture, how to gain a client base, how to keep those clients, and what they need to sacrifice along the way in order to succeed. Young entrepreneurs will learn how to:


• formulate their great idea

• identify their strengths

• develop a realistic business plan

• get out and meet the right people

• capitalize a venture

• make a business stand out in a crowded marketplace

• find and get along with a business partner


Filled with real-life examples of entrepreneurs under 35 who have made it to the top, this is the book that will show readers how to go for the gold and lead a passionate, daring, and successful life.

READ THE REVIEWS!!!!

"...I highly recommend it (Young Guns) for a person who is considering starting their own business. This is a book that you can and should read before you have an idea - it could even spark a great business idea and he will also help you develop the skills you need to launch a business." - Nikki Leigh, Author and Publicist

"As an extremely recent college graduate at a terrible time for job hunting and the economy, this book seemed like a necessity. It also has given me a lot of motivation. I blew through the book quick because it was a great read with lots of helpful advice that I plan on putting to use. This is definitely going to keep my worrisome thoughts at a low." - David Hochman, Amazon Reviewer

"YOUNG GUNS: THE FEARLESS ENTREPRENEUR'S GUIDE TO CHASING YOUR DREAMS AND BREAKING OUT ON YOUR OWN shows professionals they can start and succeed in their own business even if they're young. The author abandoned his own dreams of being a sports writer to accept a position as a stockbroker trainee, and formed his own successful company out of his apartment which made the annual Inc. 500 list of America's fastest growing privately held companies. His inspirational account of how he did so with no investors and no money is perfect for any business collection." - Midwest Book Review



When journalists around the world need an authority to speak on the sports entertainment business, they turn to Robert Tuchman, founder and president of New York-based TSE Sports & Entertainment, a global leader in sports and entertainment promotion.

Founded in 1996 in his one-bedroom Manhattan apartment, TSE Sports & Entertainment has been listed in the annual Inc. 500 list of America’s Fastest Growing Privately-Held Companies and as one of the Top 100 Promotion Agencies in Promo Magazine. As a result, Tuchman has been quoted as a leading authority since 1999 in literally dozens of global publications including USA Today, The New York Times, and BusinessWeek.

A frequent guest on Your World with Neil Cavuto, Tuchman has appeared on CNN, the CBS Morning News, BET, and has been the subject of features in dozens of publications nationwide including The Wall Street Journal, Southwest Airlines’ Spirit magazine, and Entrepreneur, Tuchman is the quintessential voice of young, ambitious Americans.

A graduate of Boston University with a degree in broadcast journalism, Tuchman is a contributing writer for ESPN.com, providing travel tips and fan-friendly insight into the world’s major sporting events, including the U.S. Open and Ryder Cup. He began his professional career with Sports Phone in 1993, while also serving as an investment advisor with Lehman Brothers and as a sales representative for Chicago-based Sports Profiles.

In February 2006, Tuchman sold the majority of TSE Sports & Entertainment to North America Sports Media, Inc.. Tuchman remains as CEO and also maintains an ownership stake in the company. Clients he has worked or currently works closely with include Anheuser-Busch, Hershey, and Eastman Kodak Company.

In 2007, Robert Tuchman signed an agreement with AMACOM to write a part autobiography, part “how to” book titled, Young Guns: The Fearless Entrepreneurs Guide To Chasing Your Dreams and Breaking Out on Your Own. Tuchman is also the author of The 100 Sporting Events You Must See Live. Both books were released in April, 2009.


Buy Young Guns at Amazon.com. Also available in a Kindle edition.

Tuesday, July 28, 2009

Three Steps to Transformation by Dave Elser and Myra Kruger


Today's guest bloggers are Dave Esler and Myra Kruger. They are the authors of The Pursuit of Something Better, which tells the story of the amazing transformation of U.S. Celluar and of its unconventional CEO, Jack Rooney, who had the vision to see the limitations of the traditional business model a decade before it imploded, and the courage to replace it with something much, much better.

Dave Esler and Myra Kruger combined their 30 years of corporate communications, human resources, and consulting experience as Esler Kruger Associates in 1987. Their consulting firm focuses on culture change, organizational surveys, and executive counsel on effective leadership. They are based in Highland Park, Illinois and can be reached at http://www.eslerkruger.com/.

Three Steps to Transformation

Our book, The Pursuit of Something Better, tells a story of genuine transformation: how an underdog company rebuilt its culture on a foundation of old-fashioned values in order to thrive in an industry of heavyweights. The company is U.S. Cellular, the last midsized wireless carrier left standing, after years of industry consolidation, to compete with the AT&Ts and Verizons of the world. The leader responsible for the company’s transformation into a competitive terror in its regional strongholds is Jack Rooney, its CEO for the past decade.

“Transformation” is not a word we use lightly. The changes at U.S. Cellular represent what is perhaps the most successful example of broad-scale, deep-down, root-and-branch, no-compromise corporate culture change in this country in the past 30 years. Many, many, many companies have undertaken similar changes; many of these attempts have been total failures, and most of the rest have achieved only token success. It’s worth paying close attention to one organization – and one leader – that got it right.

Of Rooney’s myriad contributions to this process, three stand out for their uniqueness.

First, he provided the company with not only a vision (corporate “visions” being a dime a dozen), but a detailed picture of what the new world he was asking his company to create would look like. Rooney’s “Dynamic Organization” is extraordinarily specific; beyond the six core values and ten desired behaviors that provide the underpinning of his vision, he posits several “key components” that describe the target culture in remarkably concrete terms.

For example: in the D.O., “associates operate close to their customers and are free from the distractions of running the business;” “leaders lead through inspiration, not by regulation;” “the customer’s experience with the company is more important than the product provided;” “associates – especially leaders – have a customer’s perspective and the ability to visualize the ideal customer experience.” (A full description of all the D.O.’s principal parts is provided in The Pursuit of Something Better.)

For Rooney, these statements are more than the usual wishful thinking; they are depictions of a workplace reality that was missing only one detail: they had not, in 2000, actually happened yet. But, he reminded the somewhat bewildered audiences at his new company, they surely would. In the years since, his description of what the new world would look like has become a set of standards that drive every endeavor at U.S. Cellular – and the company gradually came to look more and more like the Dynamic Organization Rooney had imagined.

Rooney’s second unique contribution was to provide one of the most complete and detailed systems for tracking and measuring cultural progress yet devised. Culture change can be frustratingly nebulous; that’s one of the reasons why so many executive eyes glaze over at its mention. That’s not the case at U.S. Cellular, where an extensive survey of the culture has been conducted annually since Rooney introduced the D.O. in 2000.

The survey was specifically designed to assess the company’s progress in putting the values and behaviors of the D.O. into practice. A statistical basis for measurement is provided by an extensive online questionnaire that examines every aspect of the culture and that is offered annually to every employee. Participation rates are phenomenal, ranging over the survey’s ten-year history from a high of 97 percent to a low of 92; associates are eager to contribute to the survey because they know from experience that the company acts on the results. One segment of the survey asks associates to assess how well their supervisors and skip-level leaders are modeling the culture; these results are used to drive leadership development and become a major component of leaders’ performance appraisals.

The questionnaire is supplemented by a series of individual group interviews in which between 25 and 30 percent of the company participate each year; these interviews are designed to provide explanations for that year’s numerical variations. Survey results are reported, to U.S. Cellular’s entire leadership team – some 1,500 people in 2009 – at the annual, two-day Leadership Forum, one of the major events on the company’s calendar. By the time it concludes, no participant has any doubt about where the company – and each individual leader – stands in relation to the D.O., and what they need to do to get even closer.

Rooney’s third main contribution to his company’s transformation was – and is – the absolute, unwavering conviction that the vision would happen. Many executives who embark on culture change get discouraged and waver; it is just too hard, too daunting, too disruptive. Rooney is different; he has had for many years in the center of his desk a plaque that captures his credo perfectly: “It shall be done.” This is not a statement of power or ego, but of simple fact: failure to implement is not an option. Success will not likely be easy, or cheap, and it may take longer than anyone expects. But it shall be done.

And it has been done. U.S. Cellular in 2009 bears no resemblance to the company Rooney joined nine years ago. Today, it is a proven winner among all its constituencies by every measurable standard: customer appreciation (five J.D. Powers awards in a row, and counting), associate satisfaction, share price, bottom line. The company that set out nine years ago in pursuit of something better has found it.